OUR COMMITMENT we are committed to provide the best services to our customers with complete satisfaction and Safety of their cargo. The quality of service and perfection we provide to our customer is ultimate. Our customer’s satisfaction is our utmost priority.
CODE OF CONDUCT & VALUES We believe in the human touch and hard work as the cornerstones of AXIS’s philosophy. The following six values reflect the fundamental characteristics of the AXIS family.
COMMITMENT We are passionate about what we do, and always aim to exceed our customers’ expectations.
LOYALTY We are always faithful to the company and to our partners.
HONESTY In accordance with AXIS’s code of ethics, we champion the truth and aim to behave consistently with our workforce, customers and commercial partners.
RESPECT We behave with respect and humility to ensure an excellent everyday working environment.
SOLIDARITY We understand that we all contribute different knowledge and expertise and it is only by working together as a team and helping each other that we will achieve our objectives.
SUSTAINABILITY We maintain the balance of the organisation through our sustainable and socially responsible economic model.
in Australia we have discounted rates available with
1. DHL 2. Fedex 3. TnT 4. Australia Post 5. Couriers Please
and many other couriers; contact us for quotations.
Charges of Ocean Freight?
$6 KG and minimum charge is for 25 KG, you can send any weight
Charges of Air Freight?
We can provide you quotation to Air-freight charges.
You need to provide 1. both addresses (pickup and delivery) 2. Weight of the box 3. Dimensions of the box (length, width and height)
Your Service is in Pakistan only?
We service to and from Australia, UK, Canada, USA and going to start Saudi Arabia, Singapore and New Zealand soon Insha Allah.
How Many Days it takes?
Ocean Freight takes 40-50 days, Air freight takes up to 12 Days
What about Custom Charges?
A) In Ocean Freight ($6/KG) is including Custom Charges (but for Electronics and high custom value items you will need to get a quote from us)
B) For Air-freight custom charges will be determined at destination airport and will be payable separate to our shipping cost
Is it door delivery?
Yes we deliver to your door.
Can you collect from us too?
Yes we can get your parcel collected too; ask for quotation.
You can also walk-in to provide us your parcel
Can we ship Electronics items?
Yes we can ship electronics items too. Rate of shipping will be same but there will be custom charges. Send us email to enquire about the customs charges for Electronics and Cosmetis
Can we ship Cosmetics too?
Yes we can ship Cosmetics items too. Rate of shipping will be same but there will be custom charges. Send us email to enquire about the customs charges for Cosmetics
When is next shipment and what will be frequency after that?
Next shipment (from Pakistan and from Australia) is 1st week of November and then every 20 days.
Why you take security deposit and how much?
We take $50 or $100 security deposit (in-case of air freight). It will be refundable after the delivery
Can you ship locally in Australia too?
Yes we can ship your goods anywhere in-side Australia. Ask us for quote.
What details will be needed for booking?
1. Both address (post codes are must) 2. Weight (in Kgs) 3. Dimensions of your Parcel (length, width and height) in CM
Which box is good to choose?
We recommend Bunnings 104L box for up to 25KG (you can choose any other box if you like)
Where are your offices?
We are having offices in 1. Pakistan (Lahore, Faisalabad, Karachi, Islamabad) 2. Australia (Schofields NSW 2762) 3. North America (USA, Canada) 4. UK & Europe (Scotland and East London)
Contact Us
To get further details you can contact us by
1. Sending an email at info@axisfreight.com.au or 2. Call at our toll free land line number in Australia +61294975073 or 3. By posting a message at our Facebook Page m.me/axisfreightaustralia